You have made a deposit and received a 100% deposit bonus. If you deposit, 100 USD you will have $100 in cash and another $100 in bonus wallet. When you begin to play, you always start playing with your cash first.
You start playing and after a little while, you hit a big win of $400. Your account will state that you now have $500 in cash in addition to the $100 in bonus that hasn’t been played. Since you have the option to withdraw your cash at any time, you can choose to withdraw your $500 cash using one of our provided payment methods. But please be aware that when you withdraw your cash at any time, you will also forfeit your remaining bonus.
Starting out the same way as in example 1, you have $100 in cash and $100 in bonus. This time you play through your $100 cash and finish with a $0.00 cash balance. This is when your bonus money activates. Since you are playing with bonus money, you must meet the wagering requirement (usually 40 times the bonus amount).
From this point on, all the money in your account will remain as bonus money until the wagering requirement has been met, even if the balance goes above the original bonus amount. Once the wagering requirement is met, your total bonus balance will turn into cash.
Before you can withdraw your bonus cash, you need to fulfill the wagering requirement attached to the specific bonus that you received. The standard wagering requirement that applies for Casino bonuses is 40 times the received bonus amount, but wagering requirements may vary for different games.
The following is a list of contributions towards wagering requirements for each individual game type:
Percentage Game type
100% Slot/Video Slots
40% Oasis Poker
40% Punto Banco
40% Caribbean Poker
15% Video Poker (All types)
15% Blackjack (All types)
15% Roulette (All types)
15% Baccarat (All types)
15% Instant Games
Please note that Real Money wagering is NOT included in the bonus turnover criteria.
The bonus will expire after 30 days of not fully utilizing the bonus amount.
In case you change your mind and want to cancel a deposit and withdraw your money before you have met the wagering requirement it is important that you do not gamble the bonus that you have received. Just contact our customer service team and we'll remove the bonus and approve your withdrawal.
If you do not wish to take advantage of the Bonus, and be tied into any associated wagering requirements, thereby allowing you to be able to withdraw your winnings at any time, then just contact our customer service team upon receiving the bonus and we'll remove it from your account.
You can request a withdrawal of your deposited amount without having met the wagering requirement. Should you choose to do this, you can only withdraw the amount that you deposited which triggered the bonus, under the terms that the entire bonus sum remains. For example: You deposit $20 and we offer you $20 as a deposit bonus. There is then $40 in your account. Before meeting the wagering requirement (which is usually 40 times the bonus amount) you wish to withdraw your deposited amount ($20). We will then retract the bonus and any winnings before we can approve your requested withdrawal. If you have already gambled part of the total balance on your account you can only request a withdrawal of the remaining amount after the bonus sum has been returned to HappyLuke.
HappyLuke is committed to protecting the privacy of any personal information that you may choose to provide to us ("Personal Information"). Personal Information is any information about you and may include your name and address, date of birth, payment card details and any other information you may wish to provide. HappyLuke will attempt to ensure that its use of your Personal Information is compliant with data protection and privacy regulations in the countries where we operate. Accordingly, HappyLuke issues this policy to inform you of our use of your Personal Information.
If you provide your name and address on the public area of this website in order to request information about our products and services, you may voluntarily provide additional Personal Information. You will be asked to provide your Personal Information in this area for the purposes of registering with HappyLuke and opening an account with us. If you are already a HappyLuke Client and have opened an account with us, you must use a password to enter the HappyLuke Website. A "session cookie" may be used to enable you to leave and re-enter our Website without re-entering your password. Our web server will record the pages you visit within our Website.
We will process your Personal Information in accordance with applicable data protection law. HappyLuke intends to process your Personal Information for the following purposes: administering your account; maintaining our own accounts and records; monitoring website usage levels and quality of service and informing you about products and services that you may be interested in from time to time ("the purposes"). Any recordings remain the property of HappyLuke and will be used only for the purposes above. To ensure a good quality of service we may monitor any communication you have with us whether in writing or by electronic mail ("recordings"). E-mail is not encrypted to / from either the public or private areas of this website.
Your Personal Information may, for the purposes described above, be transferred or disclosed by us to any associated company or business partner which is well placed to process your Personal Information for the purposes. We and these companies may from time to time retain third parties to process your Personal Information for the purposes and such processing will be governed by a contract in the form required by law. Where required by law or regulation your personal data may also be disclosed to an applicable governmental, regulatory or enforcement authority.
By providing your Personal Information and registering with us or logging on, when you enter the website, you freely consent to the HappyLuke Group processing and disclosing your Personal Information for the purposes and otherwise in the manner set out in this Policy. If you wish to qualify, vary, modify or limit your consent in any way then please notify us using the details shown on the support pages of our Website.